November 27, 2020
CSIO’s INNOTECH API Security Working Group made great progress on advancing a central security model at its recent working session held on November 26. Representatives from six insurers and the Insurance Brokers Association of Canada (IBAC) participated in the virtual session.
November 26, 2020
Applied Systems attended CSIO’s recent Board of Directors meeting, held virtually on November 24. The Applied team presented its strategy on digital priorities to strengthen the broker distribution channel and improve the customer experience.
November 17, 2020
As we prepare for 2021, we’d love to hear your thoughts on CSIO and the value we provide for our members. The CSIO member survey gives you the opportunity to provide important feedback that we will use to help shape our strategic direction. The survey takes about 5-10 minutes to complete and is open until Friday December 4.
October 30, 2020
The Covid-19 pandemic may be the defining event of this generation, broadly impacting the world economy as well as global physical and mental health. According to Aviva’s recent Covid-19 Consumer Behaviours Insights Study, 2020 also has seen significant shifts in the behaviour of Canadian insurance customers compared to previous years.
October 22, 2020
CSIO is pleased to announce the launch of the INNOTECH API Security Working Group. The kickoff session was held on October 21, with participants from six carriers, as well as representation from IBAC.
October 20, 2020
CSIO is pleased to announce that The Wawanesa Mutual Insurance Company has obtained CSIO Certification for Commercial Lines (CL) eDocs. This certification program enables insurers and vendors to verify their implementation of eDocs according to CSIO Standards, ensuring the seamless exchange of eDocs between insurers and brokers.
October 19, 2020
Since the launch of the CSIO Commercial Lines Working Group in 2018, the industry has seen a series of advances in CL Data Standards, including recently finalizing a standard set of questions for underwriting small retail business submissions. With recent articles in Canadian Underwriter and BC Broker Magazine, the industry is taking note of the many benefits CL Data Standards provide to insurers and brokers in order to help them deliver superior customer service.
September 24, 2020
CSIO is pleased to congratulate the first cohort of CSIO Digital Brokers. These 32 CSIO members demonstrate a commitment to continuous learning, innovation and digital best practices. The new CSIO Digital Broker certification recognizes brokers who have completed six CSIO eLearning courses.