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Welcome to the new CSIO.com!

We’re excited to launch our brand-new, redesigned website, developed in direct response to feedback we received in our 2015 CSIO Membership Survey. Our new website features a fast, mobile-responsive design with brand new sections dedicated to...
The so-called “age of the customer” we live in is driven by several factors, especially technologies such as smartphones and mobile apps that put more control and choice into customers’ hands than ever before. Forrester Research has dubbed this phenomenon the Empowered Customer, and understanding...
This summer, the threat of a labour stoppage at Canada Post has caused many people and institutions to reconsider just how crucial mail delivery is to their business. In the insurance industry, we have already taken great strides to minimize our reliance on the post office and couriers, most...

Video Library

Hear from actual consumers about what they think of eDelivery & epost.