September 17, 2020
CSIO is pleased to announce that its Board of Directors have green-lighted three digital solutions proposed by the INNOTECH Advisory Committee and Working Groups. During the September 15 meeting, the Board of Directors were presented with three business cases for proposed solutions that were collaboratively researched by Committee and Working Group members.
April 23, 2020
CSIO hosted the first sessions for the INNOTECH Claims and Billing Working Groups. The purpose of these sessions was for each working group to identify improvement scenarios in the claims and billing customer journeys that is of most value to brokers and insurers, and start defining the detailed business requirements for these scenarios.
March 18, 2020
The Insurance Brokers Association of Canada (IBAC) applauds the progress made by the Centre for Study of Insurance Operations’ (CSIO’s) INNOTECH Advisory Committee and their collective efforts in solving common industry pain points.
March 10, 2020
The CSIO INNOTECH Advisory Committee met on February 28 for another full day working session where committee sub-group members presented their recommendations on potential solutions to address industry pain points identified at the last meeting.
January 28, 2020
The momentum of the CSIO INNOTECH Advisory Committee continues with another productive working session held on January 17. The purpose of this session was to focus on the major operational issues and challenges discussed in the prior working session and prioritize which industry pain points to address.
November 21, 2019
CSIO is pleased to announce that the INNOTECH Advisory Committee had its first full day working session on November 15. With representatives from both brokers and insurers, the committee looked at pain points in the underwriting, claims and servicing journeys, and focused the discussion on Personal Lines Auto and Habitational business.
August 20, 2019
CSIO is pleased to announce the launch of its Innovation and Emerging Technology Advisory Committee, or INNOTECH. The INNOTECH Advisory Committee will play a pivotal role in evaluating the application of new and emerging technology and digital innovation in the P&C insurance industry.