January 07, 2021
CSIO’s INNOTECH Claims Working Group is pleased to announce that it has chosen CSIOnet and the CSIO eDocs Standard to facilitate the claims notification solution. Utilizing CSIOnet and building on the success of eDocs, the INNOTECH Claims Working Group has endorsed expanding eDocs to provide claims notifications to brokers.
December 14, 2020
CSIO is pleased to announce that the INNOTECH Billing Working Group has chosen to leverage the existing industry technology infrastructure - CSIOnet and the CSIO eDocs Standard - for its billing notification solution.
October 22, 2020
CSIO is pleased to announce the launch of the INNOTECH API Security Working Group. The kickoff session was held on October 21, with participants from six carriers, as well as representation from IBAC.
September 17, 2020
CSIO is pleased to announce that its Board of Directors have green-lighted three digital solutions proposed by the INNOTECH Advisory Committee and Working Groups. During the September 15 meeting, the Board of Directors were presented with three business cases for proposed solutions that were collaboratively researched by Committee and Working Group members.
April 23, 2020
CSIO hosted the first sessions for the INNOTECH Claims and Billing Working Groups. The purpose of these sessions was for each working group to identify improvement scenarios in the claims and billing customer journeys that is of most value to brokers and insurers, and start defining the detailed business requirements for these scenarios.
March 18, 2020
The Insurance Brokers Association of Canada (IBAC) applauds the progress made by the Centre for Study of Insurance Operations’ (CSIO’s) INNOTECH Advisory Committee and their collective efforts in solving common industry pain points.
March 10, 2020
The CSIO INNOTECH Advisory Committee met on February 28 for another full day working session where committee sub-group members presented their recommendations on potential solutions to address industry pain points identified at the last meeting.
January 28, 2020
The momentum of the CSIO INNOTECH Advisory Committee continues with another productive working session held on January 17. The purpose of this session was to focus on the major operational issues and challenges discussed in the prior working session and prioritize which industry pain points to address.