Instant Answers. Empower Teams. Accomplish More.
Join Joseph D’Souza, Founder and CEO of ProNavigator, as he discusses how artificial intelligence can enable you to be better, faster and more responsive to your customers. Currently, in a 6 minute customer service call, 75% of that time is devoted to CSRs doing manual research, with valued customer interaction at 25%.
Integrating AI into the insurance workspace allows brokers to achieve the strengths of both. AI, chatbots and automated, self-service technologies free your team from routine support requests so they can focus on more complex tasks.
In this webinar you’ll learn:
- How AI is helping to address common customer questions
- Why the insurance industry is rapidly investing in AI technologies
- How Natural Language Processing (NLP) can be applied to the customer experience to strengthen the broker-client relationship
ProNavigator is an insurance communication platform that combines advanced AI and insurance expertise to automate conversations across sales, service, underwriting and claim using Virtual Assistants. Leading brokerages are leveraging our pre-trained AI models to improve operational efficiencies and customer satisfaction.
Joseph D’Souza is a passionate business builder, with more than a decade of experience founding and growing companies. As the Founder and CEO of ProNavigator, he is using AI to reinvent customer service and drive growth in the insurance industry.
This webinar has been submitted for accreditation in Saskatchewan, Alberta, Manitoba and Ontario.