Come join us at the Keal System Users Accelerate Conference where we encourage you to come by and visit CSIO's booth! There you will have an opportunity to hear about eDelivery and the emerging technology trends in insurance. CSIO will also be presenting at two sessions:
Using Social Media to Build Customer Relationships
Presenters: Monica Hanna, Business Solutions Delivery Lead, and Taylor Kotar, Digital Communications Specialist.
During this presentation, you'll learn about:
- The current state of the most popular social media platforms
- How to use social media as a customer service channel
- How to connect with your audience through storytelling
Digital Tools for Brokers
Presenters: Tahmina Akrami, Senior Manager, Technology Strategy & Operations and Vince Mohanna, Technical Support Analyst
This session will provide an overview of how consumer expectations are evolving, and that brokers need to continue to digitize their business in order to meet the needs of their customers.
During this presentation, learn about:
- Consumer expectations and broker digital adoption
- Using digital tools to enhance the customer experience, including eSignatures and eDelivery
- Cybersecurity best practices for brokers, including: password management, access control, encryption and training resources
We look forward to seeing you there!